The Lean Administration programme was developed to introduce the practices and principles of Lean to organizations in services sectors, such as finance and healthcare. Internationally the greatest growth in Lean implementation has been in services, where the savings in time, money and effort that Lean provides, has been realized.

The Lean Administration programme is aimed at middle and top managers tasked with the implementation of Lean in the organization. It introduces the principles of Lean thinking and provides a hands-on, simulation-based route to the implementation of all those Lean practices that have been proved to be appropriate in a service environment.

The three-day programme has been rolled out with acclaim, countrywide to SARS middle management and to implementation specialists at Standard Bank. Early versions of the programme have also been facilitated at several healthcare practices.

Email Nina Crause for more information or call her at 041 5044000.

Contact information
Ms Nina Crause
Tel: 27 41 504 4006
nina.crause@mandela.ac.za